Responsible Gaming at dbb99
We want every player in Bangladesh to enjoy dbb99 safely — within their means and free from harm. This page explains the tools, policies, and support available to you.
Our Promise
Our Commitment to Safe Play
At dbb99, responsible gaming is not a compliance checkbox — it is a core part of how we operate. Gambling should always be a form of entertainment, never a source of financial stress or personal harm. Every feature on the dbb99 platform has been designed with player safety in mind, from account registration checks through to the self-management tools available in your player dashboard.
We actively monitor gaming patterns for signs that gambling may be becoming problematic and have a dedicated support team available around the clock to assist any player who feels their gambling is getting out of control. If you are in Bangladesh and need to talk to someone immediately, please contact our support team at [email protected] — we respond 24 hours a day, 7 days a week.
Age Policy
Age Restriction — 21+ Only
We do not permit individuals under the age of 21 to open an account or gamble on dbb99 under any circumstances. Our registration process includes age-verification steps, and where our systems flag an account as potentially belonging to a minor, that account is immediately suspended pending a full identity check. This policy exists to protect young people in Bangladesh from exposure to gambling products before reaching adulthood.
If you are a parent or guardian in Bangladesh and believe a minor in your household has accessed or is trying to access dbb99, please contact [email protected] immediately. We will take swift action to close the account. We also recommend installing parental-control software on shared devices to prevent minors from accessing any online gambling platform.
Protection Tools
Player Protection Tools
dbb99 provides a range of practical tools that put you in control of your gambling. These tools are available directly from your player account and can be activated or adjusted at any time. We encourage every player in Bangladesh to explore them before their first session.
Deposit Limits
Set daily, weekly or monthly BDT deposit caps to keep your spending inside a budget you are comfortable with.
Session Time Limits
Set a maximum session length so the platform automatically alerts you or ends your session after your chosen play period.
Self-Exclusion
Temporarily or permanently close your account if you need a break from gambling. Exclusion periods range from 7 days to permanent closure.
Time-Out Feature
Take a short break of 24 hours, 48 hours or 7 days without permanently closing your account — ideal for cooling down after a difficult session.
Activity History
Review a full log of your deposits, withdrawals, game sessions, wins and losses to understand your playing habits clearly.
Reality Check Alerts
Receive periodic pop-up reminders showing your session duration and net position so you always know how long you have been playing and how much you have spent.
Know the Signs
Recognising the Warning Signs
Problem gambling can develop gradually and is not always easy to spot in yourself or in someone close to you. The following are common warning signs. If any of these apply to you or someone you care about, please reach out — there is no shame in asking for help.
Chasing losses: Continuing to gamble in an attempt to win back money already lost, which typically leads to even larger losses.
Gambling beyond your means: Using funds meant for rent, food, bills, education or family needs to pay for gambling sessions.
Hiding gambling activity: Lying to or concealing from family and friends how much time or money is being spent on gambling out of shame or fear of disapproval.
Inability to stop: Feeling unable to walk away from a session even after deciding to stop, or feeling compelled to keep playing regardless of wins or losses.
Borrowing to gamble: Taking loans, using credit cards beyond your means, or borrowing from family and friends specifically to fund gambling activity.
Mood tied to outcomes: Feeling extremely high after a win and severely low, irritable or anxious after a loss — to the point where gambling results affect daily mood and relationships.
Stay in Control
Tips for Healthy, Enjoyable Play
The following habits help keep gambling fun and within safe limits. We recommend all dbb99 players in Bangladesh adopt these practices from the very first session.
Set a budget first. Decide on a fixed amount you can comfortably afford to lose before you start. Treat it as the cost of entertainment, not an investment. Use the dbb99 deposit limit tool to enforce your budget automatically.
Set a time limit. Decide how long you will play before you start and stick to it. Use the session time-limit tool in your dbb99 account to receive automatic alerts when your time is up.
Never gamble when stressed or upset. Emotional state significantly affects decision-making at the table. If you have had a difficult day, step away and return to dbb99 when you are calm and clear-headed.
Treat winnings as a bonus. Gambling outcomes are based on chance — never rely on gambling to cover living expenses, debts or financial obligations. If you find yourself counting on winnings to pay bills, this is a warning sign worth taking seriously.
Take regular breaks. Step away from the screen every 30 to 60 minutes during a gaming session. Use the time to eat, drink water and reconnect with family or friends. A healthy life balance outside the platform is the most effective long-term protection against problem gambling.
Account Control
Self-Exclusion at dbb99
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of control. dbb99 offers two forms: a temporary time-out (from 24 hours up to 90 days) and a permanent account closure. Both options take effect immediately once confirmed.
During any exclusion period you will not be able to log in, make deposits or participate in any game or betting market. Any pending withdrawals at the time of exclusion will be processed normally. For permanent closures, the account cannot be reopened without a minimum cooling-off period and a responsible gaming review.
Contact dbb99 support. Email [email protected] with the subject line "Self-Exclusion Request". Include your registered username, your preferred exclusion type (time-out or permanent), and your chosen duration if requesting a time-out.
Receive confirmation. Our support team processes requests within one hour during business hours and sends written confirmation. Your account will be locked for the duration you specified from the moment of confirmation.
After exclusion ends. For temporary time-outs, your account automatically reactivates when the period expires. For permanent closures, contact support to discuss reactivation — this is only considered after a minimum cooling-off period and a responsible gaming review.
Self-Assessment
Is Gambling Becoming a Problem?
The following questions are adapted from widely used problem gambling screening tools. Be honest with yourself when answering. If you answer yes to two or more, we strongly recommend contacting dbb99 support to discuss your options.
Have you ever...
If any of these resonate with you, please do not ignore them. Reaching out early gives you the best chance of regaining control before gambling causes serious harm to your finances, relationships or wellbeing. The dbb99 support team is available 24/7 and treats every inquiry with complete discretion.
Need Help?
Get Help and Support
If you feel that gambling is negatively affecting your life or the life of someone close to you, please do not wait. The sooner you reach out, the sooner we can help. dbb99 takes every responsible gaming request seriously and responds to all support inquiries around the clock.
💬 dbb99 Support Team
Email our support team directly at [email protected]
📖 Review Our Policies
Read our full Terms and Conditions and Privacy Policy for a complete understanding of your rights and obligations as a dbb99 player. These documents also explain how we handle your personal data and how our responsible gaming tools operate.
🤝 Talk to Someone You Trust
Sometimes the most important first step is talking openly with a family member, close friend or trusted community leader. You do not need to face this alone. Many families in Bangladesh find that open conversation and mutual support is the most effective path forward alongside any professional assistance you seek.
Play Safely at dbb99
Responsible gaming and great entertainment go hand in hand at dbb99. Explore cricket betting, live casino, slots and fishing games — all designed for safe, enjoyable play for adults across Bangladesh.